Publicise sources of preliminary information
The amount of background knowledge that recognition seekers need to have, merely in order to complete the groundwork for submitting an application, cannot reasonably be taken for granted even if the person has been living in Germany for many years. Particularly for those applicants who have learnt German as a second language or are still in the process of acquiring German language skills, the regulations and conditions for the recognition of foreign qualifications present a particular challenge. It is therefore no wonder that in the early months since the Recognition Act took force, the demand for advice and preliminary information has been extremely high. By comparison, however, only low numbers of applications have been submitted, on the evidence of early reports from the chambers and counselling offices (cf. PFISTER/TREU and KRÄMER/WITT in BWP 5/2012). Many individuals seeking recognition approach the competent bodies with mistaken ideas about the outcome of the procedure, for example, and some appear to be unwilling to pay the costs, according to reports from both guidance experts and competent bodies.
Another indication of the immense need for basic, preliminary information on the procedure is the heavy use of the newly created "Recognition in Germany" information portal and the telephone hotline of the Federal Office for Migration and Refugees (BAMF), as well as the high demand experienced by the IQ Network's recognition counselling offices. The "Recognition in Germany" portal received almost 100,000 visitors from Germany and abroad in the first three months. The most frequently used function on the page is the digital guide called the Recognition Finder, which helps individuals seeking recognition to complete the groundwork for submitting an application in a few steps. The high demand recorded by these preliminary sources of information reflects a positive side-effect of the Recognition Act: the media debate has inspired many people with foreign qualifications to consider for the first time or to reconsider the possibilities of having their qualification recognised, and to explore their career prospects in Germany.
To ensure that potential applicants for recognition receive rapid and accurate information, whether they live in Germany or abroad, the counselling offices and information services should be networked with each other effectively. Since the emphasis of each service can be slightly different, this is particularly important so that individuals seeking recognition can be referred, where necessary, to the right information and guidance provision for their situation.
First and foremost, however, all the available guidance and information sources should be publicised more vigorously. This would be beneficial not only for potential recognition applicants but also for the staff of the competent bodies as it would probably enable them to see a larger number of procedures through to a successful conclusion.