Bundesinstitut für Berufsbildung (BIBB)

Designation of occupation

Insurance and financial services broker
Recognised by ordinance of 17 May 2006 (BGBl. I p. 1187)

Duration of traineeship

3 years
The venues for training are the company and part-time vocational school (Berufsschule).

Field of activity

Insurance and financial services brokers work in insurance companies and in companies operating in the financial services sector, or are self-employed agents, brokers or consultants. They may also work in commercial industrial companies and trade companies, as well as for other service providers.

Occupational skills

Insurance and financial services brokers

• advise and support customers in accordance with their situation and requirements
• analyse the individual needs of customers with regard to insurance protection and asset investment
• prepare offers and conclude contracts
• make changes to contracts and conduct measures to manage portfolios and maintain contracts
• check benefit cases and inform customers of the scope of services
• use accounting tools and controlling results for their work
• work in a team, process and project-oriented manner

Insurance and financial services brokers specialising in insurance

• process damage and benefit cases
• are qualified in two of the following optional modules:
  - Customer acquisition and customer loyalty
  - Marketing
  - Agency operation
  - Risk management
  - The sale of corporate pension products
  - The sale of insurance products for corporate customers
  - The sale of insurance products for private customers

Insurance and financial services brokers specialising in financial consultancy

• advise customers regarding investment in securities
• support customers when selecting a corporate pension scheme
• advise customers regarding property financing, and prepare financing offers.

Last modified on: August 20, 2007