Occupational skills
Management assistants in the fields of wholesale and foreign trade
- sell goods, services and customer support packages, and calculate sale prices,
- assure quality standards,
- monitor the market and assess sales opportunities,
- identify sources of supply, assess offers and purchase goods,
- make use of product knowledge,
- plan and conduct purchasing and sales negotiations,
- inform and advise customers,
- handle complaints,
- develop and implement marketing measures,
- process customer orders and payment transactions, and assess credit risks,
- evaluate parameters and statistics in order to monitor success, and use these as a basis for further measures.
Management assistants in the fields of wholesale and foreign trade specialising in wholesale trade
- plan, control and monitor logistical business processes in the area of goods receipt, storage and goods dispatch,
- select logistics services and apply them,
- record goods receipts, monitor warehouse stocks and conduct inventories,
- make use of information in other languages and provide information in a foreign language.
Management assistants in the fields of wholesale and foreign trade specialising in foreign trade
- plan, control and monitor logistical transport processes in cooperation with service providers,
- complete foreign currency calculations, including foreign exchange transactions,
- observe foreign trade and customs legislation regulations, as well as international trade clauses,
- conclude international transport contracts and observe the payment conditions specific to foreign trade transactions,
- process documentary transactions,
- conduct correspondence and communicate in a foreign language.